Our Data Recovery Process

Initial Assessment

Once you contact us for computer data recovery services, we quickly evaluate your storage device’s condition and identify what caused the data loss, whether it’s physical damage, corruption, or accidental deletion.

Diagnosis and Quote

We explain the recovery options clearly in plain English (or Chinese if preferred) and provide an upfront, fixed-price quote with no hidden fees so you know exactly what to expect before we begin.

Professional Recovery Work

We assign your data recovery case to one experienced technician who handles your recovery from start to finish. This ensures you get a personalised and hands-on service throughout the process.

Data Verification

Before returning your recovered files, we thoroughly verify that all retrievable data has been successfully recovered and is accessible, ensuring everything meets our high standards for quality and completeness.

Secure Handover

We securely transfer your recovered data back to you, explain what caused the original loss, and provide helpful backup strategies to protect your files in future.

Why Choose Our Data Recovery Experts?

When valuable data is at stake, you need trusted professionals who combine technical expertise with genuine care for your situation. Unlike impersonal chain stores, we take the time to understand your needs and assign one experienced technician to handle your case from start to finish. 


We know how stressful data loss can be, which is why we prioritise speed without compromising quality. Every data recovery case receives the same meticulous attention, whether it's family photos or critical business files. From general data recovery to our specialised Dell computer repair service, we aim to complete each case within 24-48 hours, getting your precious files back quickly when you need them most. 


Our diverse Auckland team includes Chinese-speaking technicians who can communicate complex technical issues in your preferred language. This ensures you fully understand the recovery process, costs, and outcomes without any language barriers. Combined with our competitive pricing and commitment to quality, we’re the trusted choice for data recovery near you across East Auckland, North Shore, and South Auckland.

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Customer Reviews

Great service. The Owner is extremely nice and I had some really weird issues with my PC and I couldn't fix it anywhere. But I contacted AEPC and they got me a quotation and guranteed 5 days immidiate fixing. I was astonished by their pace and their work ethic. There are also free mints in the store which is extremely tasty. Overall the experience of the service is one of the most exceptional services I had in Auckland. And the problem solving is also sensational.
David Wu
5 Months ago
Great customer service - Professional and, most importantly, efficient. Not only was the job perfectly done, but their support line/chat also responds to you almost immediately most of the time. Highly recommended!
BYZM
Wednesday, Jan 26, 2019
Good friendly experienced service, Best to buy pc partsfrom here than anywhere else, prices are very reasonable.
Mathew Zavos
6 months ago
Needed help asap and got it with AKLEastPC . Had my pc issue diagnosed and repair priced on the spot from one of the friendly staff. After accepting, the parts were installed and back in my possession within 24 hours . 5 star experience. Thank you .
shaun trotman
9 months ago
Fast service! My computer was not repaired at another repair place for five weeks, but it only took three days here!
liu moco
11 months ago
great service fixed my computer at a good price and right away
Chris Fowler
2 years ago
The service is very good and the charges are cheap. You can also go at night
xi fei yu
2 years ago
Good, fast, friendly.
John O'Connor
11 months ago

Frequently Asked Questions

How much does data recovery cost?

Costs for data recovery in Auckland vary depending on the complexity of your situation and the type of storage device involved. 

The best way to understand the costs is to bring your device in for an assessment. We’ll then provide you with a personalised quote before we begin any work.

How will my data be returned to me?

Once we’ve successfully recovered your precious files, we return your data to you safely and securely through your original device or a new storage device that you’ve provided. Otherwise, we can help set up a secure cloud backup and transfer your data online.

Will my data be secure and confidential? 

Absolutely. Our experienced technicians understand the sensitive nature of computer data recovery services. Once the recovery is complete, we never share, copy, or retain your personal information, photos, documents, or business files, ensuring your recovered data remains private.