Dell Models We Service

Dell Inspiron series
Dell XPS laptops
Dell Latitude business laptops
Dell Alienware gaming systems
Dell Precision workstations
Older and newer Dell models
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Our Dell Computer Repair Process

Assessment

Once you schedule your Dell laptop repair appointment, we quickly assess your device’s condition and identify the root cause of the problem.
Diagnosis and Quote

We explain the issues clearly in plain English (or Chinese if preferred) and provide an upfront, fixed-price quote with no hidden fees so you know exactly what to expect.
Professional Repair Work

Your Dell computer repair in Auckland is assigned to one experienced technician who handles your repair from start to finish. This ensures that you get a personalised and hands-on service.
Comprehensive Testing

Before returning your Dell computer to you, we run thorough system tests and quality checks to ensure it operates reliably and meets our high standards.
Handover and Support

We explain what was repaired, provide helpful maintenance tips to keep your Dell running smoothly, and offer ongoing support to prevent future issues.

Why Choose Our Repair Service?

When it comes to Dell laptop and computer repairs, our technicians have experience working with the latest XPS models to older Inspiron and Latitude series, giving us deep knowledge of Dell's unique hardware configurations and common failure points.


Our 24 to 48-hour emergency PC repair time, combined with our personalised, hands-on service, ensures that your Dell device receives individual attention throughout the repair process while getting you back to work faster than waiting weeks at other repair centres. 


With Chinese-speaking staff available for clear communication, competitive pricing that won't surprise you with hidden costs, and our unwavering commitment to quality and reliability, AEPC has become the go-to for Dell laptop repair in Auckland.

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Customer Reviews

Great service. The Owner is extremely nice and I had some really weird issues with my PC and I couldn't fix it anywhere. But I contacted AEPC and they got me a quotation and guranteed 5 days immidiate fixing. I was astonished by their pace and their work ethic. There are also free mints in the store which is extremely tasty. Overall the experience of the service is one of the most exceptional services I had in Auckland. And the problem solving is also sensational.
David Wu
5 Months ago
Great customer service - Professional and, most importantly, efficient. Not only was the job perfectly done, but their support line/chat also responds to you almost immediately most of the time. Highly recommended!
BYZM
Wednesday, Jan 26, 2019
Good friendly experienced service, Best to buy pc partsfrom here than anywhere else, prices are very reasonable.
Mathew Zavos
6 months ago
Needed help asap and got it with AKLEastPC . Had my pc issue diagnosed and repair priced on the spot from one of the friendly staff. After accepting, the parts were installed and back in my possession within 24 hours . 5 star experience. Thank you .
shaun trotman
9 months ago
Fast service! My computer was not repaired at another repair place for five weeks, but it only took three days here!
liu moco
11 months ago
great service fixed my computer at a good price and right away
Chris Fowler
2 years ago
The service is very good and the charges are cheap. You can also go at night
xi fei yu
2 years ago
Good, fast, friendly.
John O'Connor
11 months ago

Frequently Asked Questions

How much does it cost to fix a Dell computer screen?

The costs to repair your Dell vary significantly depending on factors like the screen type, model, and extent of the damage. Rather than guessing at costs, contact us for an accurate and personalised quote for Dell laptop and computer repair in Auckland.

How do you fix a Dell computer that doesn’t start up?

If your Dell computer doesn’t start up, try these basic steps:

  • Check the power connection: Ensure your charger is properly plugged in and try a different power outlet. For laptops, remove the battery (if possible), and try powering on with just the charger connected.
  • Perform a hard reset: Hold down the power button for 15 to 20 seconds while unplugged, then reconnect power and try starting normally.
  • Check for signs of life: Look for LED lights, listen for fan noise, or watch for any screen activity that might indicate partial functionality.

If these basic steps don’t work, the problem likely requires a professional diagnosis. Rather than risk further damage by attempting complex Dell computer repairs yourself, contact our technicians to quickly identify whether it"s a simple fix or requires component replacement.

What is the most common problem in a Dell laptop?

Overheating is the most frequent issue we encounter with Dell laptop repair cases. Due to their compact design and powerful processors, Dell laptops often struggle with heat management as dust builds up in cooling vents and fans become clogged over time.

You"ll typically notice your Dell running hot, fans constantly spinning at high speed, or unexpected shutdowns during demanding tasks. Left untreated, overheating can cause permanent damage to internal components.

Battery degradation and charging port failures are also extremely common, particularly in Dell laptops over 2 to 3 years old. If you’re noticing these common Dell problems, contact our Dell computer repair shop for a diagnostic assessment today.