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Computer Repair Guides

Laptop Has a Burning Smell? Stop Using It Until Checked

by AEPC / AKL East PC 28 May 2026

A burning smell from a laptop should not be ignored. It may come from dust heating near the fan, a failing charger, damaged charging port, battery issue, shorted component or liquid residue. The safe response is to turn the laptop off, unplug the charger and avoid further use until it is checked.

Do not keep charging it to see whether the smell returns. If the battery is swollen, the case is hot, or there was a popping sound, handle the device carefully.

Where the smell comes from matters

A smell near the charger brick is different from a smell near the laptop port or keyboard. A dusty fan smell may appear under load, while electrical faults can appear immediately when power is connected.

Take note of what the laptop was doing when the smell appeared: charging, gaming, video call, update, or idle.

Data and safety

If important files are inside, mention that before repair. The safest plan may involve inspection before powering the laptop again.

AEPC / AKL East PC can assess laptops with power, heat and burning smell symptoms in Auckland. Contact us before repeated testing.

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Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) We have a 7-day RTB return policy, which means you have 7 days after receiving your item to request a return. The return handling fee is 25 percent of the total amount. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at akleastpc@gmail.com.  Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at akleastpc@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at akleastpc@gmail.com.
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