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Computer Repair Guides

Before Selling or Recycling an Old PC: Data Wipe Comes First

by AEPC / AKL East PC 29 May 2026

Before selling, donating or recycling an old computer, think about the data first. Deleting files or emptying the recycle bin is not the same as securely preparing the storage. Personal photos, documents, browser data, saved passwords and business files may still be recoverable in some situations.

The right method depends on the storage type and whether you need to keep a backup. SSDs, hard drives and encrypted devices may need different handling.

Back up before wiping

Make sure important files have been copied and opened on another device. Check email archives, browser bookmarks, accounting files and photos before wiping the computer.

If the computer is not working, data recovery or drive removal may be needed before disposal decisions.

Account sign-out matters

Remove or sign out of cloud accounts, device management, browser profiles and software licences where appropriate. For business devices, follow internal privacy rules.

AEPC / AKL East PC can help Auckland customers prepare old computers for data transfer, wipe or recycling decisions. Visit 9/28 Torrens Road, Burswood.

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Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) We have a 7-day RTB return policy, which means you have 7 days after receiving your item to request a return. The return handling fee is 25 percent of the total amount. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at akleastpc@gmail.com.  Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at akleastpc@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at akleastpc@gmail.com.
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