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Computer Repair Guides

Laptop DC Power Input Stage: Failed reverse-polarity protection | Auckland

by AEPC / AKL East PC 17 Sep 2026

Pattern to record: The adapter is recognised mechanically but no protected voltage appears beyond the input stage.

Identify the input design

This guide concerns a laptop powered through a round DC jack. The adapter label and the laptop model determine the required voltage, polarity and rating; a plug that fits is insufficient evidence of compatibility. One possible explanation is that the input MOSFET or protection stage no longer passes valid adapter power.

Stop before further damage

Stop using any connector that sparks, smells hot or has visibly melted plastic. Guessing at MOSFET orientation can expose the board to full adapter current.

Workshop checks

  1. Compare adapter voltage at rest and under load, inspect the connector mechanically and trace protected input power with the battery isolated.
  2. Compare gate, source and drain conditions using the correct circuit reference.

Repair and power verification

If the checks support this cause, replace the failed protection device after confirming no secondary short remains. Verification should cover cold start, charging under load, connector temperature, battery transition and repeated plug cycles.

For an assessment of your barrel-charger laptop, contact AEPC in Burswood or call 027 908 8880. Provide the model and the conditions that reproduce this problem. Workshop visits are by appointment.

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Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) Returns and refunds Please read our Return & Refund Policy for the current return timeframe, conditions, fees, return methods and refund processing time.
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