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Computer Repair Guides

Small-Form-Factor PC Power Supply: Shorted PSU output rail | Auckland

by AEPC / AKL East PC 28 Oct 2026

Pattern to record: The supply clicks or refuses to start until a connector is removed.

Identify the supply and load

Compact desktops may use proprietary PSU shapes and connector wiring. Check the exact system and supply part numbers before substitution, and inspect airflow without opening the mains-powered supply. One possible explanation is that a cable, peripheral or internal supply component pulls one rail down.

Mains and connector safety

Compact supplies retain hazardous charge and have model-specific pinouts. Hot-plugging internal power connectors can destroy hardware.

Workshop checks

  1. Inspect airflow and connector condition and compare rails during a controlled combined load.
  2. Disconnect mains, isolate branches and measure resistance before applying power.

Repair and loaded verification

If the checks support this cause, repair the downstream short or replace the failed supply. Verification should cover cold and warm start, processor load, storage activity, USB load and sleep.

For an assessment of your compact desktop, contact AEPC in Burswood or call 027 908 8880. Provide the model and the conditions that reproduce this problem. Workshop visits are by appointment.

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Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) Returns and refunds Please read our Return & Refund Policy for the current return timeframe, conditions, fees, return methods and refund processing time.
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