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Computer Repair Guides

Before Resetting Chrome, Record What Will Change

by AEPC / AKL East PC 27 Sep 2026

Chrome’s reset option can help when software has changed several browser settings. It is a larger step than correcting one website permission, and it is easier to assess if you record the problem before starting.

Write down the unexpected search engine, startup page or redirect and when it appears. Save any work open in browser tabs. Note essential extensions and the websites that need camera, microphone or other permissions, so you can restore a deliberate working setup afterwards.

Understand the reset boundary

Google says saved bookmarks and passwords are retained. The reset affects settings including search, homepage and startup behaviour, pinned tabs, content permissions, cookies, extensions and themes. Google also describes changes applying on signed-in devices, so consider the other computers connected to the profile.

The option is under Settings, Reset settings, Restore settings to their original defaults. Read the confirmation before proceeding. This is not a complete erasure of every preference; Google specifically excludes some settings such as fonts and accessibility from a full reset.

Rebuild only what you need

Afterwards, check the original symptom before restoring every previous customisation. Reintroduce essential extensions deliberately and verify normal browsing after each relevant change. If the unwanted setting immediately returns, record the timing; repeatedly pressing Reset can hide useful evidence about the software or policy changing it.

Do not use reset as proof that a device is free of unwanted software. It addresses browser settings, while the source of a change may be elsewhere. On a work-managed computer, preserve the administrator’s controls and describe the symptom to the person responsible for the device.

Source: Google Chrome Help.

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Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) We have a 7-day RTB return policy, which means you have 7 days after receiving your item to request a return. The return handling fee is 25 percent of the total amount. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at akleastpc@gmail.com.  Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at akleastpc@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at akleastpc@gmail.com.
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