Pattern to record: Jams vary with the paper stack and improve with fresh sealed media.

Locate the feed stage

Compare plain paper with the specific photo or speciality media supported by the inkjet. Note whether skew begins at pickup or only under the carriage, and keep fingers clear of the moving printhead. One possible explanation is that paper shape and surface friction fall outside the feed design.

Feed-path checks

1. Inspect pickup surfaces, guides and encoder-related movement using clean supported media.
2. Compare approved dry media stored flat and review environmental conditions.

Before inspecting the mechanism

Keep fingers clear of powered carriage and feed mechanisms. Repeated testing with unsuitable media creates misleading wear symptoms.

Correct the confirmed cause

If the checks support this cause, replace the media and correct storage before mechanical repair. Verification should cover plain paper, photo media if supported, alignment, multi-page feed and exit.

For an assessment of your inkjet printer, contact AEPC in Burswood or call 027 908 8880. Provide the model and the conditions that reproduce this problem. Workshop visits are by appointment.