Pattern to record: The drive is detected but no valid boot option is offered.

Record the boot configuration

Record the laptop model, current firmware settings and whether the SSD is detected before changing boot options. Preserve any BitLocker recovery information so a firmware change does not turn a startup fault into a data-access problem. One possible explanation is that legacy and UEFI expectations do not match the installed operating system.

Preserve recovery options

Keep stable power and do not interrupt a firmware write. Changing disk layout before backup can make recovery harder.

Firmware and hardware checks

1. Record current settings, check hardware detection and compare a known recovery path before updating firmware.
2. Compare partition style, boot files and current firmware mode without converting the disk.

Recovery and startup checks

If the checks support this cause, restore the correct boot mode or repair the matching boot files. Verification should cover cold boot, restart, storage detection, security state, sleep and Windows loading.

For an assessment of your Windows laptop, contact AEPC in Burswood or call 027 908 8880. Provide the model and the conditions that reproduce this problem. Workshop visits are by appointment.