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featured Malware Symptoms Without Panic: What To Check First

Suspicious pop-ups, browser redirects and slow performance need calm checks before passwords or files are put at risk.

On May 16, 2026 by AEPC / AKL East PC 0 Comments

AEPC data backup and recovery diagnosis in Auckland

OneDrive Sync Problems: Why Cloud Sync Is Not Always a Backup

Cloud sync is useful, but sync conflicts, deleted files and local-only folders can still create data problems.

On May 16, 2026 by AEPC / AKL East PC 0 Comments

Computer backup and storage diagnosis at AEPC Auckland

NAS Backup Basics for a Small Office: What To Confirm

A NAS can help a small office, but it still needs tested backups, user permissions and a recovery plan.

On May 16, 2026 by AEPC / AKL East PC 0 Comments

External drive and data recovery diagnosis in Auckland

Computer Freezes When an External Drive Is Connected

A computer freezing when a drive is attached can point to a failing drive, damaged file system, cable or USB issue.

On May 16, 2026 by AEPC / AKL East PC 0 Comments

Laptop touchpad and board inspection at AEPC Auckland

Touchpad Acting Strange? It Could Be Settings, Battery or Liquid Damage

Jumping cursor, missed clicks or a raised touchpad can point to software settings, battery swelling or hardware faults.

On May 16, 2026 by AEPC / AKL East PC 0 Comments

Computer audio and device diagnosis at AEPC Auckland

Microphone Not Working for Video Calls? Start With the Right Checks

Microphone issues can be app settings, privacy permissions, drivers, audio hardware or damaged ports.

On May 15, 2026 by AEPC / AKL East PC 0 Comments

Laptop camera and screen-area diagnosis at AEPC Auckland

Laptop Camera Not Working? Check Privacy, Drivers and Hardware

Webcam faults can come from privacy settings, drivers, app permissions, cables near the hinge or the camera module.

On May 15, 2026 by AEPC / AKL East PC 0 Comments

Unless otherwise stated, brand new accessories are guaranteed for one year. Second-hand parts are guaranteed for three months. Repair (hardware) is guaranteed for one month. The software is not covered by the warranty, you should contact the software development organization for technical support and after-sales service. The warranty is limited to the same position fault; the customer should provide the warranty with the complete Warranty sticker and the receipt of payment. Otherwise, it will not be guaranteed. (If the warranty label is damaged for any reason, is not covered by warranty.) We have a 7-day RTB return policy, which means you have 7 days after receiving your item to request a return. The return handling fee is 25 percent of the total amount. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at akleastpc@gmail.com. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at akleastpc@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at akleastpc@gmail.com.

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